Multinational Pharmaceutical Laboratory

Company dedicated to home respiratory therapies

Indicator dashboard as a tool for reporting its activity and results to its main clients (Health Departments of Autonomous Communities in Spain).

GOAL

To have a tool that would allow them to inform their clients of their results and main indicators of their activity.

STRATEGY

  • Taking advantage of the process initiated to have a tool that would be useful for customers, as well as internally.
  • A tool that will facilitate the definition of the target values of the indicators according to the client.
  • Automate the data acquisition process

RESULTS

  •  Dashboard with the main indicators for their customers.
  • Increased possibilities for internal analysis and diagnosis of indicators.
  • Customization at client level.
  • Automation of the data acquisition process.
  • Detection of data quality problems.
100% automated process

100% automated process

Detection of data quality problems

Detection of data quality problems

4 indicator perspectives: clients, coverage, complaints and adherence

4 indicator perspectives: clients, coverage, complaints and adherence

Maximum usability in reports

Maximum usability in reports

Multiclient

Multiclient

100% Power BI technology

100% Power BI technology

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