Municipal Services

Development of the corporate analytical platform

Company of the City Council that manages the public network of parking, paid parking area and tow truck, bus stops, civic agents and equipment such as zoos and parks.

GOAL

To have the data of the units for a continuous improvement of the management, in favor of the efficiency and the quality of the services that it offers.

STRATEGY

  • Development of the data warehouse including a data mart for each business area.
  • Implementation of Analytical Software with SQL, Power BI and Pyramid Analytics.

RESULTS

  • Standardization of the reporting system in all business areas.
  • Improvement in time and quality of the process of obtaining indicators for decision making.
  • Availability of a self service BI environment for users with permissions.
Over 7 business areas

Over 7 business areas

300 users

300 users

Over 300 indicators

Over 300 indicators

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