Public Sector

Public Sector

The public services sector is going through a phase of structural transformation due to the economic crisis, the increase in demand and the tightening of budgets. In this context, public organizations must focus on innovation, research and digitization if they want to offer the best public service to citizens and be competitive at the same time.

Bismart helps public entities to manage, control and measure the quality of their data, as well as to take advantage of artificial intelligence for the prediction of indicators, risks and future scenarios. We specialize in data government, data management and data quality to ensure the integrity of information and its optimal management and use in accordance with the parameters of the legislative framework.

We use data analysis to obtain valuable insights that promote growth and innovation strategies, improve touch points and streamline operational processes.

Key Factors

Financing

Financial uncertainty
Increase in public debt
Need for greater investment in innovation and research
Price fluctuations

Operations

Slow procedures and excessively slow processes
Delayed decision-making processes
Distinctive methodologies

Citizens

Protection of citizens’ rights
Promotion of user interaction and improvement of accessibility and communication with the end user
Need to deeper understand the problems, interests and concerns of the population

Technology

Digitalization of processes, management, research and the customer experience
Promotion of open data and open source programs
Optimization of communication channels and social networks presence
More ICT based users

Legislation

Strengthening of legislation and regulatory measures

What do we offer?

Financing

Profit margin and cost allocation analysis.
Economic/financial planning and forecasting through predictive analytics modelling

Operations

Process automation
Data analysis to obtain valuable insights for the improvement of the decision-making process (data-driven decisions)
Optimization of quantitative and operational performance management through intelligent models
Advanced reporting and optimized and customized dashboards
Indicators & Dimensions Definition Tool

Citizens

User segmentation strategies – Kale
Improvement of the user experience – Kale
Increased end-user knowledge through Customer Analytics – Kale
Optimization of communication channels and points of contact – Kale

Technology

Transformation of management and processes through automated models, machine learning and data integration
Fostering of data-driven business cultures
Democratization of information and data through more visual, interactive and understandable reports
Process digitization
Data warehousing & ETL

Legislation

Data compliance, data governance and data quality strategies
Enterprise Information Integration & Master Data Management