Tourism & Leisure

The tourism sector is going through a period of high instability marked by demand shortfalls, increased competition and economic uncertainty. In this context, in-depth customer and market knowledge, predictive analytics and customer-focused strategies are essential.

Bismart has a long history of working with multinationals in the sector. Experience has provided us with a deep understanding of the issues, challenges and strategies needed to improve tourism companies’ performance. As experts in the dynamics of the industry, we leverage technology and data science to develop specific solutions such as Hotel Management Dashboards aimed at performance enhancement, growth strategies and increasing profitability.

Key Factors 

 

Financing 

With the decrease in income, businesses are facing the urgent need for new investments to implement essential sanitary safety measures. As the world adapts to the new normal, ensuring the health and well-being of employees and customers has become a top priority. From implementing social distancing protocols to enhancing hygiene practices, these investments are crucial to maintaining a safe and healthy environment for all.

 

Market

Our services encompass the strategic implementation of cutting-edge demand forecasting and market trends models to stay ahead of the competition. We understand the challenges posed by sectoral uncertainty and offer tailored solutions to mitigate risks and capitalize on opportunities. Our expertise also extends to developing control and risk identification models, ensuring a proactive approach to managing potential threats. Additionally, we specialize in optimizing the delicate balance between prices and room allocation, maximizing revenue and enhancing overall efficiency. Let us help you navigate the complexities of the market with confidence and precision.

 

Methodologies

In order to stay ahead of the competition, it is crucial to revamp commercial and marketing strategies by embracing innovation, fostering creativity, and establishing a unique brand differentiation. Additionally, investing in optimizing processes and enhancing interoperability will ensure a smoother operation and seamless collaboration within the organization.

 

Technology 

With the rapid pace of technological advancements, the urgent incorporation of new technologies and digitization has become a top priority for businesses looking to stay ahead in today's competitive landscape. Investing in technological solutions and leveraging data is essential for streamlining operations and gaining a competitive edge. The demand for innovation in business intelligence is on the rise, driving companies to analyze and interpret data more effectively to make informed decisions. Additionally, the growing importance of social networks highlights the need for businesses to engage with customers and stakeholders on these platforms to enhance their brand presence and reach a wider audience.

Client 

With significant changes in customer consumption habits leading to deseasonalization, there is a pressing need for businesses to enhance their contact points and communication channels. This calls for a complete reinvention of commercial and marketing strategies to stay ahead in the competitive market landscape. Emphasizing customer-centric strategies has never been more crucial, as businesses strive to increase occupancy rates and boost average revenue per client. It's time to adapt, evolve, and thrive in this ever-changing business environment.

Legislation 

Due to the implementation of strong regulatory restrictions aimed at preventing the spread of Covid-19, many individuals have experienced a significant increase in inactivity or a decrease in physical activity levels. These restrictions have led to changes in daily routines and limited access to traditional forms of exercise, contributing to a sedentary lifestyle for many. It is important to find alternative ways to stay active and prioritize physical health during these challenging times.

What do we offer?

 

Financing

Exploring innovative financing strategies to facilitate the reorientation of resource use is crucial in achieving sustainable development goals. By implementing creative financial solutions, organizations can effectively transition towards more efficient and sustainable practices. From leveraging green bonds to establishing public-private partnerships, there are various avenues to explore in funding projects that promote responsible resource management. Embracing these financing strategies can pave the way for a more sustainable future for our planet.

 

Market

Utilize our advanced predictive analytics models to accurately forecast demand and market trends, allowing you to stay ahead of the competition. Our cutting-edge predictive occupancy algorithms optimize occupancy levels, ensuring efficient and effective utilization of your resources. Let data-driven insights drive your decision-making process and maximize your business potential.

Methodologies

Definition of more effective commercial and marketing strategies adapted to each client – Kale
Process automation and optimization
Streamlining of methodologies and work routines reorientation
Risk forecasting and identification using artificial intelligence and predictive analytics models with cognitive capabilities

Technology

Improved management, control and monitoring of business performance through specific solutions (Hotel Management Dashboards)
Data analysis and advanced reporting
Adapted business intelligence strategies
Implementation of complete solutions for data integration, interoperability, data governance, data management and data quality
Digitalization and optimization of the presence in social networks.

 

Client

New methods of reaching the customer: optimization of touch points and customer experience.
Increased customer knowledge and insights through Customer Analytics and segmentation strategies.
Development of customer-centric strategies.
Strategies to increase direct channel sales and average spend per customer.
Revenue and profit margin increasement strategies.
Clustering and customer segmentation strategies.
Optimization of marketing and communication campaigns.

Other Case Studies

 

Discover what we can do for your business